PRIVACY NOTICE
The National Security Group recognizes that protecting the privacy and security
of the personal information we obtain about our customers is an important responsibility.
This Privacy Notice generally describes our policy about how we treat that information.
This notice refers to the National Security Group and its affiliated companies using
the terms “we,” “us,” and “our.”
INFORMATION WE COLLECT
Non-public personal information is personally identifiable information about you
obtained by us in connection with providing products and services to you. It includes
information provided by you, obtained by us, or resulting from your transactions
with us or others. It does not include information available to the general public.
We collect non-public personal information from the following sources:
Information we receive from you on applications or other forms. This information
may be received in person, by mail, by phone, by fax or online. Information about
your transactions with us, our affiliates, or others. This could include among other
things, information to adjust, investigate or settle your insurance claims, your
claims history, billing and payment information and coverage selections. Information
we receive from consumer reporting agencies. This information is generally used
in conjunction with the application process. It may include motor vehicle reports,
claim reports, and information from a consumer report or investigative consumer
report.
INFORMATION WE SHARE WITH OTHERS
We only disclose our non-public personal information as permitted or required by
law. We may share information about you with (1) third parties as necessary to effect,
administer or enforce a transaction that you request or authorize, (2) third parties
in connection with servicing or processing a product or service that you request
or authorize, (3) any of our affiliated companies, (4) regulatory authorities, (5)
consumer reporting agencies, (6) law enforcement agencies or other governmental
authorities to protect our interest or to report illegal activities, (7) organizations
conducting actuarial research studies, (8) reinsurers, and (9) companies that perform
marketing services on our behalf or with whom we have joint marketing agreements.
INFORMATION WE SHARE WITHIN THE NATIONAL SECURITY GROUP
We may disclose non-public personal information about you to our affiliates to respond
to your needs and to provide information about products or services offered by our
affiliates. Non-public personal information is treated with the same standards of
confidentiality among all National Security Group affiliates. We may share information
among our affiliates about your accounts or our experiences or transactions with
you. This includes identification information, account balance information and payment
histories. If you authorize the disclosure, your consumer report or investigative
consumer report may be shared among our affiliated insurance companies as part of
our underwriting process.
HEALTH INFORMATION
Except as permitted or required by law, we will not disclose non-public personal
health information about you unless you authorize the disclosure.
HOW WE PROTECT INFORMATION
The National Security Group Privacy Policy allows our employees to access non-public
personal information only when there is an appropriate reason to do so, such as
to administer or provide products or services, or to otherwise perform their job
functions. Employees who misuse this information are subject to disciplinary action.
We maintain physical, electronic, and procedural safeguards to guard your non-public
personal information.
INDEPENDENT SALES AGENTS
We have some sales agents who represent us that are independent, and your independent
sales agent may gather and retain customer information, financial information and/or
health information about you. The use and protection of that information by your
independent sales agent is your independent sales agent’s responsibility, not the
responsibility of the National Security Group or its affiliated companies. If you
have questions about whether or how your independent sales agent uses or discloses
such information, please contact your independent sales agent.
FURTHER INFORMATION
If you have any questions about this privacy notice, you may write us at National
Security Insurance Group, P. O. Box 703, Elba, AL 36323. We may amend this privacy
notice at any time and we will inform you of changes as required by law.